Sierra Madre residents age 18 and older with an active Uber account are eligible to participate.
Sierra Madre Moves
Sierra Madre Moves gives eligible Sierra Madre residents access to discounted Uber rides for local, regional, and medical trips. Choose the voucher that matches your destination, request your ride through Uber, and the applicable program voucher is applied to your trip.
How It Works
1
Download the Uber App Create an Uber account or use your existing account.
2
Claim a Sierra Madre Moves Voucher
Select the voucher that matches your destination:
3
Request Your Ride Enter your pickup and destination in Uber. Eligible vouchers are automatically applied at checkout.
4
Or Book by Phone Call 1-833-USE-UBER (1-833-873-8237) to request a ride on demand or in advance. A text-enabled mobile device is required.
Sierra Madre Moves Service Area & Eligible Destinations
Use the interactive map below to explore the Sierra Madre Moves service area and eligible Local, Regional, and Medical destinations. Shaded areas identify Sierra Madre and designated regional destination areas, while map markers identify specific local and medical destinations. Select any area or marker for additional information.
Local Destinations
- Within Sierra Madre
- Sierra Madre Villa Station
- Arcadia Station
- Pasadena City College
- The Shops at Santa Anita
- Hastings Ranch Shopping Center
Regional Destination Areas
- Downtown Arcadia
- Old Pasadena
- Old Town Monrovia
Medical Destinations
- USC Arcadia Hospital
- City of Hope Duarte
- Las Encinas Hospital
- Huntington Hospital
- Monrovia Memorial Hospital
Destinations and service areas are subject to change. Rides must start or end within the applicable Sierra Madre Moves service area to be eligible. Map boundaries are shown for general reference.
Ride Costs & Monthly Limits
Voucher values vary depending on the type of trip. Each trip category includes a $2.50 rider copay and up to 10 trips per month.
TRIP TYPE
VOUCHER
COPAY
MONTHLY LIMIT
Local
$15
$2.50
10 trips
Regional
$10
$2.50
10 trips
Medical
$30
$2.50
10 trips
Available Ride Types
UberX Standard ride option for everyday trips.
UberXL Larger vehicle option with additional passenger space.
UberX Share Shared ride option with other passengers traveling in the same direction.
Uber Green Electric or hybrid vehicle option, when available.
Uber WAV Wheelchair accessible vehicle option, when available.
FREQUENTLY ASKED QUESTIONS
Riders pay a $2.50 copay per eligible ride.
Visit the Sierra Madre Moves webpage and select the voucher link that matches your trip type (Local, Regional, or Medical). The link will open the Uber app, where you can claim the voucher. Once claimed, eligible vouchers are automatically applied at checkout.
What destinations are included?
Local rides include destinations within Sierra Madre as well as select nearby destinations. Regional rides include approved destinations in surrounding communities. Medical rides include eligible hospitals and medical facilities. Please refer to the Service Area section above for details.
Are wheelchair accessible rides available?
Yes. Riders may select the Uber WAV option when available.
No. You can request a ride in one of the following ways:
- Using the Uber app (smartphone required).
- By phone.
Call 1-833-USE-UBER (1-833-873-8237) to request a ride on demand or in advance through Uber. A text-enabled mobile device is required to use this service.
Please note: 1-833-USE-UBER is for ride requests only and is not a customer service line. For assistance, please visit help.uber.com.
What happens if my ride exceeds the voucher amount?
Riders are responsible for any fare amount exceeding the voucher value.
Do I need to claim all three vouchers?
No. Claim only the voucher(s) that apply to the trips you plan to take.
Can I use more than one voucher type?
Yes. Eligible riders may claim and use Local, Regional, and Medical vouchers for qualifying trips.
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